FAQ´s on N.A. Helmets

How do I find out the size of the helmet I need?

After you submit your order we will mail you the sizing kit and the sizing forms. You will be able to take the measurements yourself very easily. Then you mail us back the results, and in a few days your helmet will be ready for shipping. With the Sizing Kit we also provide you a easy guide of how to do it. Any question you may have you can call or e-mail us. Your helmet will be manufactured exactly to the size of your head.


How long has N.A. Helmets/De Leon Technologies LLC producing helmets?

THe N.A. Helmets has been in business since 1958 producing motorcycle, airplane pilot and parachuting helmets with the highest quality.

Are your helmets rated for safetiness?

Definitely yes. Our helmets have the several industry standards ratings. And the same ratings found on more expensive MIL-SPEC helmets. Our helmets have saved hundreds of lives after 40 years in the market.

What is the warranty on these helmets?

All N.A. Helmets are under a 1-year warranty that covers "manufacturer" defects, effective from the date of purchase. This does not cover damage that occurs from heat or collisions.

I am interested in becoming an De Leon Technologies Distributor. Who do I contact?

If you are interested in becoming an N.A. Helmets Distributor, please contact us via email at sales@deleontechnologies.com

I am looking for a N.A. helmets accesories that I do not see on your website.

We do not currently have the full line of De Leon Technologies LLC products available online. If you are looking for a specififc product or accesory for your helmet, as communication equipment, customized painting or any other, please contact us via email at sales@deleontechnologies.com


Do you offer a money-back guarantee?

We guarantee you'll be satisfied with our helmet or we'll give you your money back! Simply return the helmet within 30 days of purchase to: De Leon Technologies LLC. P.O. Box #1981. Cape Canaveral, FL, 32920 and your refund will be cheerfully refunded.

What payment options do you accept? Who do I make my check payable to?

At this time, we accept payments by Paypal (major credit cards accepted) cashier checks, money orders, or personal checks. All checks should be made payable to: De Leon Technologies LLC.

Do you currently accept payments online?

At this time, we only accept credit card payments online by Paypal, you have to register there first.

Where do I mail my order form and payment?

Please mail your order form and order payment (order total + sales tax + shipping and handling) to our postal address listed below:
De Leon Technologies LLC
P.O. Box #1981. Cape Canaveral,
FL 32920


How much is shipping and handling?

Shipping and Handling charge is currently $12.00 per helmet and should be included in your order total if you would like your order shipped to you.


How much is the sales tax?

As of October 1, 2001, Florida Sales tax is currently set at 7.00% and should be included with your order total only if you are a Florida resident.


How do I contact De Leon Technologies LLC to check on the status of my order?

To check on the status of your order, please send an email to sales@deleontechnologies.com


Will my contact information ever be sold or given to a third party?

De Leon Technologies LLC will NEVER provide or sell your contact or order information to any third party or affiliates.

Are these products only available to customers who live outside the U.S.?

Even though we are located in Cape Canaveral, Florida, our products are available throughout the World. However, you will have to e mail us to check shipping charges and alternate forms of payment.


How long will it take to receive my order?

Once we receive your completed order form with payment, or Paypal confirmation of your credit card order was proccesed we will ship you the Sizing Kit. After we receive the measures by e-mail, fax, phone or mail we will need one week to manufacture your helmet. After it please allows up to 10 business days to receive your product. If paying by personal check, please add an additional 5 business days to your delivery time, to allow for your check to clear.

I received my helmet, but it is not confortable enough, what can I do?

We guarantee every helmet to fit the person it was made for. However you have to consider than, as a new pair of shoes, it takes several hours of use to get used to it, and the helmet to get used to you!. So, don´t rush, your helmet was carefully assembled using the size and shape of your head and will fit perfectly after a few hours.
If your helmet doesn't fit right, please return it within 30 days of purchase for a replace or a refund.

I have a special requirement for my helmet, I need a special communications system, what should I do?

Please, contact us. We will deal with you honestly and fast. If you have a problem, or a special requirement, or need a special upgrade we'll help you out. Some of our customers have purchased from us for over 40 years, and some of them with very special needs. We don't keep customers like that by treating them badly or not being helpful to their needs.


Protect Yourself ... Wear a Helmet!

Fit is key. A loose helmet cannot protect the head as well as one that is properly fit.
That´s why we only manufacture custom-made helmets.
Brain surgeons and doctors across the U.S. agree that wearing helmets can save lives.
Both children and adults should wear the appropriate helmet when participating in motorcycling,flying open cockpit planes, or any recreational activity where head injuries are a risk.
More information of how to protect yourself and others go to:
www.nsc.org/

Disclaimer:
N.A. Helmets are designed to be used for recreational motorized and non-motorized sports.
In the event that the helmet has an impact with another object (i.e. the ground, a tree, another person, etc), damage may occur inside the helmet where it is not visible. Please use caution before re-using the helmet, and if possible, send it to De Leon Technologies LLC to determine if replacement is needed.
Do not repaint the helmet after an impact!. The protection may not be adequete in future impacts.
Motorcycling, piloting and parachuting are dangerous sports. No helmet can prevent all head injuries, so please ride within your limits. Please always take all the necessary safety equipment. Even in very low speed accidents, serious injury or death can occur. As an N.A. Helmet user, you agree to hold De Leon Technologies LLC harmless from any liability as a result of your use. Thank you, and be safe
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